Morneau Shepell

Immigration Industry Association and Morneau Shepell form alliance to launch expat assistance program

A long-term partnership focusing on the welfare, guidance and support of expats and migrants around the world

Morneau Shepell, a leading provider of Employee Assistance Programmes (EAPs), and the Immigration Industry Association (IIA), announced the launch of an expat assistance program that provides welfare, guidance and support services to expats, migrants and people considering migrating. The strategic alliance between the two organizations builds on the IIA’s commitment to ensuring that expats and visa holders are supported throughout their transition from one country to another. The program will be available to all members of the IIA and their clients.

The IIA finds that expats’ main concerns include: leaving family behind, moving to new countries and being supported by local communities, integrating into new cultures and having family support during the transition process.

Established in 1966, Morneau Shepell serves approximately 20,000 clients, ranging from small businesses to some of the largest corporations and associations. Services are available 24 hours a day, seven days a week, and allow the clients to speak to a representative in one of more than 200 languages in 180 countries.

Key Services Available

Expat Employee Assistance Programme (EEAP)
International assignments represent a significant investment on the part of the employee and the organisation. Organisations invest in these employees financially – by funding the placement; and mentally – by assigning them what is most often an important and high profile mandate on behalf of your organisation.

Morneau Shepell is the only Expatriate EAP provider that has the unique understanding of the psychosocial impact of international relocation. Their Expatriate EAP is designed to support expats and their families with any work, health, or life concern they are faced with while living and working abroad.

Their solutions help expatriate employees sustain themselves on assignment and enable access to the right kind of support to meet their unique challenges.

Global Employee Assistance Programme (GEAP)
Morneau Shepell is the world’s largest employee assistance programmme (EAP) provider, supporting employees and their families around the world so that they can manage work, health, and life challenges.

Their EAP is a confidential support service that offers timely, professional assistance to help employees and their dependents resolve every day and complex issues so that they can improve their lives. Assistance from the EAP is 24/7 and available through phone, web, and mobile app, making it easy to access support anytime and anywhere.

International Student Support Programme (ISSP)
Morneau Shepell provides international students with accessible and culturally-appropriate support that complements on-campus resources. International Student Support Program (ISSP) is built on their unique Expatriate EAP approach, experience, and worldwide counsellor network. Morneau Shepell supports international students, in their native language and cultural context, to help them resolve mental and physical health concerns, culture shock, adaptation to life abroad, and much more.

Traumatic Event Support
Morneau Shepell’s Traumatic Event Support services support organizations of all sizes across all industries. We respond more effectively and faster to traumatic events because we have the most comprehensive network of counsellors in the industry. Morneau Shepell can guide your organization through the aftermath of a traumatic event. Being prepared will provide you with peace of mind, faster resolution, and highlight your commitment to the health and well-being of your employees.

To know more about the services provided by Morneau Shepell, please visit morneaushepell.com.

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